Privacy Policy
At Tindodo, protecting users’ personal information and privacy is important to us. By registering, using the website, and placing an order, users agree to the terms of this Privacy Policy.
Information We Collect
To provide purchasing and shipping services from China, we may collect information such as users’ full name, phone number, email address, delivery address, account details, order information, product links, product details, and payment-related information.
How We Use Users’ Information
Users’ information is used only for services related to purchasing, order review, communication with Chinese sellers, cost calculation, payment processing, shipping, order tracking, customer support, and order-related notifications.
Information Sharing
Tindodo does not share users’ information with unrelated third parties without a legal reason or operational need. However, in order to process orders, necessary information may be shared with sellers, shipping companies, warehouses, payment service providers, customs, or partners involved in the purchasing and delivery process.
Payment Information
Payments are processed through the methods and payment gateways specified on the website. Tindodo does not store users’ sensitive bank card information. Payment-related information is used only to confirm and complete orders.
Data Security
We make reasonable efforts to protect users’ information against unauthorized access, misuse, alteration, or unauthorized disclosure. However, no method of data transmission or storage over the internet can be guaranteed to be completely secure.
Cookies and Technical Information
Tindodo may use cookies and technical browser information to improve website performance, keep users logged in, analyze visits, enhance user experience, and improve website functionality.
Access and Correction
Users can view and update part of their personal information and order details through their account. For important changes to order information or delivery address, users should contact Tindodo support.
Data Retention
Users’ information will be retained as long as it is necessary for providing services, tracking orders, financial records, customer support, legal requirements, or business records.
Changes to This Privacy Policy
Tindodo may update this Privacy Policy when necessary. The updated version will become effective once published on the website. Continued use of the website means users accept the updated policy.
Contact Us
If users have any questions about this Privacy Policy or how their information is used, they can contact the Tindodo team through the support section or the contact details provided on the website.